Shipping Policy
Delivery Area
We mainly deliver to the United States and Europe, including 50 states of the United States (excluding some overseas territories and islands. Please contact customer service for specific delivery areas that are not supported).
Delivery time = processing time + transportation time After the user places an order, we usually need 2-3 working days to process the order, including order verification and product packaging preparation. The transportation time varies depending on the destination. For example, if it is sent to the United States, your order is expected to be delivered within 10-20 working days.
Free shipping and shipping instructions
- All products enjoy free postal shipping service
- If you choose DHL or FedEx express, an additional shipping fee of US$20 or more will be charged, and an additional US$2 will be charged for each additional item.
- If you need a customized logistics method, please contact us via email [support@ledboruit.com] and we will arrange it for you according to your needs.
Product price and tariffs
The product price does not include any taxes. The customs duties and import taxes for transportation to the destination must be borne by the buyer. In general, the probability of tariffs is low.
Carrier Instructions
We mainly use Yanwen as a standard logistics carrier to ensure safe and timely delivery of your order.
Delivery Instructions for U.S. Overseas Territories and Islands
Some U.S. overseas territories and islands are not within the delivery range. If you place an order in these areas, please contact customer service in advance to confirm.
Order Delay and Problem Handling
If your order delivery time exceeds 14 natural days and you have not received it, please contact us by email in time, we will check and handle it properly for you. If you encounter any problems during the transportation process, you are also welcome to contact us at any time by email [support@ledboruit.com].
What is "Oversized Shipping"?
For some products shipped within the United States, due to the large number of customers purchasing, additional shipping costs may be incurred due to the size and weight of the goods. The additional fee will be charged based on the total order amount. If this happens, we will contact you by email in advance. Note: The additional fee will be displayed on the product details page and at checkout (if any).
Shipping Status
You will receive an email to inform you that your order has been shipped. The email will contain a tracking number. Any out-of-stock or cancelled product information will be provided in a separate email. You can also log in to "My Account" to check the order status. Click "Order History" to check the order status and get the tracking number.
How to check logistics information?
For orders that need to check logistics information, you can check it through the following website: https://t.17track.net/en